GOOGLE TROUBLESHOOTING SERVICE

Let Us Handle Your
Google Account Issues

Are you exhausted from trying to resolve Google account and profile page problems on your own?

We’re here to help!

Let our GMB agents contact Google to resolve any issues affecting your account or profile page. They speak the same language.

Our troubleshooting agents interact directly with Google to resolve issues like suspensions, duplicate listings, and blocked profile access.

Google Troubleshooting Service Overview

Our GMB troubleshooting agents have decades of experience working directly with Google. They have a
stellar track record fixing our clients’ account and business profile issues. Think of the time you could save and the frustration you could avoid!

Google Troubleshooting Service Deliverables

Audit Google account & business profile page listing
Implement changes to ensure Google compliance
Contact Google to resolve issues
Account and/or listing recovery
Account suspension re-instatement
Duplicate listing issues
One-time profile updates
Malicious profile edits
Verification delays
And more

Your GMB troubleshooting agent will resolve any profile issues, so you avoid the headache of dealing with Google’s support team.

Client Reviews

“Phyllis is an excellent communicator who brings creativity and energy to her work. Our initial project was very small but she approached it with a lot of care and immediately created value beyond what we had anticipated.”

Brian H., Owner

Computer Tech Support & Software Developer

“Avaran was great. They offered some really good advice and insight and got the job done. Will definitely work with them again.”

Julius D., President & CEO

Mortgage Brokerage

How Our Google My Business Support Service Works

Our 4-step process is the hassle-free way to fix any problems with your account or your business profile page.

1. You Tell Us About the Problem

A Gorilla-Certified™ GMB agent will contact you to gather detailed information about the problem and discuss next steps, which may include managerial account access.

2. We Audit Your Account & Business Profile

We investigate to make sure your account and business profile conform to the latest guidelines set by Google. Then we work with you to edit the account and/or profile to bring them back into compliance. Sometimes we can resolve the issue without a Google intervention.

3. We Create a Ticket with Google Support

It’s important to get off on the right foot with Google support to avoid miscommunications that can cause delays. We use our insider experience to craft a support ticket that speaks their language and their processes. One that’s focused on the necessary details, leaving out any information that’s not necessary or could confuse the situation.

While we don’t have any special connections inside of Google, we do have decades of experience successfully working with their customer support team to resolve common and not so common issues.

4. We Work to Get You a Positive Resolution

We submit the support ticket and continue to follow-up until we get your profile up and running again. Some issues are black-and-white and can be resolved easily. Sometimes an issue falls into a gray area, and it could take some back-and-forth communication and additional detail to plead your case. You can trust your agent to go the extra mile to get a positive resolution for you. And in those rare cases where they don’t believe they can achieve a good outcome for you, they will advise you early on as to what the issues are why they may not be able to help.

“They were able to get a number of spammy competitor profiles removed from my client’s local area.”

Matt Payne, Marketing Consultant

“Google accidentally marked one of my listings as a duplicate, and within 2 days it was showing up again.”

Sydney Quinn, Ink On Ink Off Studio

Frequently Asked Questions

1. Can’t I just fill out a ticket with Google myself?

Yes, of course! If you have the time, energy, expertise, and patience. Our clients prefer to invest their time nurturing relationships with current customers and onboarding new customers. We have decades of experience crafting Google support tickets, doing the right kind of follow-up communications, and getting positive outcomes for our clients. That’s why they trust us to take this task off their list.

2. Do you have direct contacts or a special relationship with Google?

While we don’t have any special insider access at Google, we do have decades of experience interacting with Google customer support and getting positive resolutions for our clients. We believe our success is due to three factors. First, we stay on top of the latest updates to the Google guidelines, so we can quickly spot where your account or profile may be out of compliance. Second, we know which optimization and ranking “tricks” are likely to put your profile in the doghouse. And we avoid them at all costs. Third, we know how to craft a support ticket that the Google support team can review easily and resolve quickly. It’s the best way to become a top priority.

3. Do you offer any guarantees or refunds?+

Our GMB troubleshooting agents have an outstanding track record. However, we can’t control Google so we can’t guarantee that every issue will be resolved. We can assure you that we will use all our experience and a bulldog stubborn streak to get you a favorable decision.

Additional GMB Services

Set-up Service

Don’t wait another minute to launch your Google Business Profile.

It’s free traffic that could be sending you more leads and new clients every week.

Our GMB experts make it fast and easy. They will claim your listing and complete the verification process. Then design, write, launch, and optimize your profile page for you.

Our listings conform to the latest Google guidelines, so you don’t need to worry about dealing with Google customer service about their
non-compliance issues.

Management Service

Our Management Service delivers a comprehensive solution that maximizes your visibility on Google search results and generates more business from your Google Business Profile.

This monthly service generates maximum impact from your listing, using enhanced optimization techniques that promote your business and improve your ranking.

We don’t give up until you hit the 3-pack.

You’ll get a dedicated Gorilla-Certified™ GMB expert as your single point of contact, in-depth keyword research, benchmarking, weekly posts, Q&A management, customer review management, photo and video uploads, company information updates, spam profile reporting, monthly results reports, and more.

Optimization Service

Do you have a Google Business Profile that’s NOT ranking in your local Google 3-Pack?

Then our optimization service is ideal for you!

Don’t spend months researching the best practices and trying to implement ideas correctly, especially when the Google guidelines are constantly changing. Trust our GMB experts to deliver outstanding results for you.

You’ll work directly with a dedicated Gorilla-Certified™ GMB expert.

They’ll audit your profile, benchmark your current performance, create an action plan for getting you more exposure in Google search results, make the changes that are needed to improve your listing, and deliver a comprehensive results report.

GOOGLE TROUBLESHOOTING SERVICE

Let Us Handle Your
Google Account Issues

Our troubleshooting agents interact directly with Google to resolve issues like suspensions, duplicate listings, and blocked profile access.

Google Troubleshooting Service Overview

Google Troubleshooting Service Deliverables